Shipping policy

Welcome to Asim Jofa Global. Our aim is to provide you with the best shopping experience from the moment you place your order until it's delivered to your doorstep. Here are the details of our Shipping Policy:

Order Dispatch and Delivery

  • Cut-Off Time: To ensure prompt delivery, we have a cut-off time of 12PM (GMT) on working days for order dispatch. Orders placed before this time will be dispatched the same day. Orders received after the cut-off time will be processed and dispatched on the next working day.
  • Working Days: Our operation days are Monday through Friday, aligning with UK business days. Orders are not processed on weekends or UK public holidays and will be attended to on the following working day.

Delivery Service

  • We have partnered with DHL for all deliveries, ensuring that your order is handled with care and efficiency from dispatch to delivery.
  • In-Person Pickup/Drop-off: Please note, in-person pickup or drop-off services are not available.

Delivery Timeframes

  • For orders within the International, DHL typically delivers the next day. We encourage you to track your delivery using the tracking link provided in our dispatch email or by downloading the DHL app for the most up-to-date information.

Shipping Costs

  • A delivery charge of $7 applies for orders within the International. 
  • International Orders: For customers ordering from outside the International, please be aware that you are responsible for any customs and duties charged by your country of delivery. These are beyond our control, and we recommend consulting your local customs office for details.

Tracking Your Order

  • We will promptly email you the tracking details as soon as your item is dispatched, allowing you to follow your order's journey to your doorstep.

Shipping Restrictions

  • International customers should note that they are responsible for any customs and duties required by their country of delivery. As these charges vary, we advise contacting your local customs office directly for specific information.

Holiday and Non-Working Days

  • Please be advised that orders are not processed on non-working days, including International public holidays. Any orders placed during these times will be processed on the next available working day.

Our commitment to you extends beyond just shipping your order; we aim to ensure your complete satisfaction with our service. If you have any questions or need further assistance regarding our Shipping Policy, please don't hesitate to reach out to us.